We are currently seeking a candidate with a background in finance or financial aid/loan processing to support our central services function. The Financial Aid Officer is responsible for reviewing student financial aid eligibility documentation and preparing accurate financial aid award packages for prospective and current students, while ensuring compliance with state and federal regulations, audit requirements, and the university’s policies and practices. Responsibilities: Processing and Awarding - 45% Implement financial aid policies as directed, ensuring compliance to state and federal regulations, audit requirements and the university’s policies Review financial aid applications and eligibility documentation submitted by the student to determine eligibility for financial aid awards Responsible for completing verification according to established federal regulations, quality assurance and C code resolution Provide information through the university's student information system, to admissions and advising team members, in an effort to obtain missing documentation needed from the student to complete the financial aid application Maintain minimum weekly award package completion rates as defined by Student Financial Aid leadership Maintain accurate knowledge of the university's products and services Remain current in the financial aid field through professional development, such as workshops, conferences, state and regional associations and course work Ensure accurate and effective representation of the University and follow-through with prospective students, enrolled students, business community and high school officials Work effectively with all university employees, in particular admissions and advising team members and maintain a professional image at all times Record Keeping/Documentation - 45% Prepare financial aid award packages based on documentation submitted Follow processes and procedures that streamline the awarding and delivery of the aid programs Review and certify private loan applications on a weekly basis. Ensure accurate and timely tracking and documentation of such Accurately track financial awarding to ensure timely approval and payment Maintain eligibility to access the National Student Loan Data System, (NSLDS), as defined by the US Department of Education. To maintain access to NSLDS, one must not have defaulted on any student loan in the past, be in default currently or have issues with access to NSLDS in the future Other - 10% Attend and participate in team, SFA department meetings for the purpose of obtaining and sharing information Participate in lean processes and strategic planning activities Embody the spirit of the university’s mission and vision in daily activities Support and contribute towards the university’s commitment to diversity and inclusion Perform other duties as directed, requested or assigned Requirements: Associate’s Degree in Accounting, Business, Finance, or related discipline; Bachelor’s Degree preferred. Minimum of one to three years of relevant experience and/or training, or equivalent combination of education and experience, preferably within a financial aid, finance counseling or loan processing environment Strong interpersonal, written and verbal communication skills Excellent organization and time management skills with the ability to prioritize and manage multiple demands with minimal supervision; maintain records and files with precision and accuracy High level of professionalism and telephone etiquette Excellent customer service skills High aptitude for math General knowledge of the higher education industry preferred, but not required Proficiency in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and Power Point Working knowledge of financial software, CampusNexus, preferred Strong command of the English language, in both oral and written form