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Customer Care Representative

Rasmussen University

Bloomington, MN,

Customer Care Representative

Rasmussen University

Bloomington, MN,
 
Number Of Vacancies: 1
 
The Rasmussen University Customer Care Representative is responsible for handling a high volume of incoming calls routed to Rasmussen's central phone bank, of which supports all 23 of our campus locations. In addition this role performs general administrative duties in a fast paced corporate office setting. This includes processing mail, ordering/maintaining office supplies and assisting administrative staff with overflow work, project management, data entry, and internet research tasks. Responsibilities include: Corporate office phone line coverage, answering questions, and directing calls as appropriate via use of desktop application Greet and direct visitors as appropriate Distribution of mail and other packages delivered to the office Maintenance and ordering of office supplies, including employee break room Coordinate office events Assistance with office facilities including scheduling work orders and routing facilities issues appropriately Maintenance of TV monitors and content via Carousel system Reporting Relationships:  The Associate reports to the Office Manager. Requirements: Associates degree required, Bachelor’s degree preferred Ability to work a flexible schedule that ranges from 7:00am – 7:00pm, full-time  Prior office experience including reception, filing and administrative duties Excellent verbal and written communication skills Positive upbeat attitude, willingness to learn

About Rasmussen University

Your Work Can Be Life-Changing 

When you work at Rasmussen University, you become part of something that matters. While you build your own career, you’re helping students and graduates gain the education to build a better life for themselves and their families.

With more than 120 years as a career-focused education provider, we have valued both stability and innovation to keep our work lives meaningful and interesting. We are an organization that is academically and culturally diverse, driven to make a difference in the lives of our students while growing our own expertise.

If you are a passionate and motivated individual who is interested in a dynamic, team-oriented culture, ready to be part of inspiring and equipping students for success, please take a look at our current openings.

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