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Registration Rep - Supplemental

Mayo Clinic

Jacksonville, FL,

Registration Rep - Supplemental

Mayo Clinic

Jacksonville, FL,
 

Position description
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Qualifications
High School Diploma or GED and 2 or more years of relevant experience required
OR
Bachelor’s degree required.

Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills.

Additional qualifications
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds, and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience using an Epic RC/EMR system is preferred.

Exemption status
Non-exempt

Compensation Detail
$19.85 - $26.82 / hour

Benefits eligible
No

Schedule
Supplemental/On-call/Per Diem

Hours / Pay period
as needed

Schedule details
Varying shifts, days, evening and weekend.

Weekend schedule
weekend shifts required

International Assignment
No

About Mayo Clinic

Mayo Clinic has been recognized three-years in a row as the best hospital in the nation for 2022-2023 by U.S. News & World Report.  Our multi-disciplinary group practice focuses on providing high quality, compassionate medical care.  We are the largest integrated, not-for-profit medical group practice in the world with over 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education.  We offer a highly competitive compensation package, exceptional benefits including medical, dental, paid time off. At Mayo Clinic, you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career! 

For more information visit jobs.mayoclinic.org