Why choose Lee Health? Having a career with Lee Health offers relocation assistance, exceptional benefits package (including 5% retirement match), and market competitive salary. Because we care.
This posting is for offices located in Ft Myers and Cape Coral - Full Time.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
High School Diploma or Equivalent - Required
Customer Service Experience - Preferred
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
The Southwest Florida area is booming and we invite you to grow with Lee Health to serve our communities.
We are Caring People. Inspiring Health. That’s our promise, and it’s the cornerstone of our unique approach to delivering the highest quality care. Even better, you can experience all of this in a setting where your life beyond work is every bit as rich and satisfying as the career you build within it.
Lee Health is located in Southwest Florida, between Tampa and Naples, we’re famous for our beautiful Gulf Coast beaches, but that’s just the beginning. You’ll also enjoy miles of kayak, hiking and bike trails; year-round golfing; and a famous wildlife refuge and manatee park—along with cosmopolitan shopping and restaurants. We are also not far from Orlando, Miami and Ft. Lauderdale.
To learn more, visit our career site at https://jobs.leehealth.org/.
Join us, and see for yourself.
Here at Lee Health, we care ExceptionalLee!